At Yunshang Global Trade Limited, we aim to provide a clear and reliable shipping experience for customers purchasing ski apparel through our website.

This Shipping Policy explains how orders are processed, prepared, shipped, and delivered, as well as important information regarding shipping times, delivery delays, tracking, incorrect addresses, customs, and other circumstances that may affect your order.

By placing an order through our website, you acknowledge and agree to the shipping practices described in this policy.

1. Order Processing

After an order is successfully placed, we will process the order according to our normal order fulfillment procedures.

Order processing may include:

  • Confirming the order details
  • Verifying the purchased products
  • Preparing the products for shipment
  • Checking product quantities and sizes
  • Packaging the order
  • Preparing the shipping documentation
  • Arranging shipment with the applicable carrier

Orders are generally processed after the order has been successfully received and the relevant payment or transaction information has been confirmed.

Processing time is separate from the transportation time required for the package to reach the destination.

2. Order Confirmation

After successfully placing an order, customers should carefully review their order information, including:

  • Name
  • Shipping address
  • Product selection
  • Product size
  • Quantity
  • Other order information provided during checkout

If you notice an error in your order information, please contact us as soon as possible.

We cannot guarantee that an order can be modified after it has entered processing, packaging, or shipment.

3. Shipping Time

Delivery time depends on several factors, including:

  • Destination country or region
  • Shipping method
  • Carrier
  • Product availability
  • Order processing time
  • Customs processing
  • Local delivery conditions
  • Weather conditions
  • Holidays and peak shipping periods
  • Other circumstances outside our reasonable control

Any delivery estimate displayed on the website is an estimate rather than a guaranteed delivery date unless expressly stated otherwise.

Actual delivery times may be shorter or longer than estimated.

4. Shipping Methods

Available shipping methods may vary depending on the destination, order, product availability, and carrier arrangements.

At checkout, customers may be presented with one or more available shipping options.

The applicable shipping method and shipping cost, where applicable, will be displayed during the ordering process before the order is completed.

Not every shipping method may be available for every destination.

5. Shipping Charges

Shipping charges may vary depending on factors such as:

  • Destination
  • Order size
  • Package weight
  • Shipping method
  • Carrier
  • Delivery service selected
  • Applicable promotional shipping conditions

Where shipping charges apply, the applicable amount will generally be displayed during checkout before the order is submitted.

Customers are responsible for reviewing the shipping information and applicable charges before completing their purchase.

6. Free Shipping

Where free shipping is offered as part of a promotion or other special offer, the applicable conditions will be stated at the time the offer is presented.

Free shipping promotions may be subject to:

  • Minimum order requirements
  • Specific products
  • Specific destinations
  • Limited promotional periods
  • Selected shipping methods
  • Other conditions stated at the time of the offer

Unless otherwise stated, free shipping does not necessarily mean that all shipping-related charges, customs duties, taxes, or other destination-related charges are waived.

7. Delivery Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

Please carefully check:

  • Recipient name
  • Street information
  • Building or unit information
  • City
  • State, province, or region where applicable
  • Postal or ZIP code
  • Country
  • Telephone or other delivery information where requested

We are not responsible for delivery problems caused by incomplete, inaccurate, or incorrectly entered address information.

8. Address Changes

If you need to change your shipping address after placing an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate address-change requests before an order has been processed or shipped.

However, once an order has entered fulfillment or has been handed over to the carrier, we may be unable to change the delivery address.

Any additional costs resulting from an approved address change, carrier redirection, or similar service may be the customer’s responsibility where applicable.

9. Order Splitting

Depending on product availability and fulfillment arrangements, products from the same order may potentially be shipped separately.

If an order is divided into multiple shipments, customers may receive separate tracking information or separate delivery notifications where available.

The delivery of one part of an order does not necessarily mean that the entire order has been delivered.

10. Tracking Information

Where tracking is available, tracking information may be provided after the order has been shipped.

Tracking information allows customers to monitor the progress of their shipment through the applicable carrier.

Please note that tracking information may not become active immediately after shipment. There may be a short period between the time a tracking number is generated and the time the carrier’s tracking system displays movement.

Customers should allow reasonable time for tracking information to update.

11. Delivery Delays

Although we aim to ensure that orders are shipped and delivered within reasonable timeframes, delivery delays may occur.

Possible causes of delay include:

  • Carrier congestion
  • Severe weather
  • Natural events
  • Transportation disruptions
  • Customs inspections
  • Customs clearance delays
  • Public holidays
  • Peak shopping periods
  • Incorrect or incomplete delivery information
  • Local delivery restrictions
  • Operational issues affecting the carrier
  • Other circumstances outside our reasonable control

A delay does not automatically indicate that an order has been lost.

Customers should first review the latest tracking information where available.

12. Customs and Import Procedures

International shipments may be subject to customs inspection, import procedures, duties, taxes, or other requirements imposed by the destination country or region.

Customs procedures vary between jurisdictions and are outside our direct control.

Where applicable, customers may be responsible for:

  • Import duties
  • Customs duties
  • Import taxes
  • Local taxes
  • Customs clearance charges
  • Brokerage or handling charges
  • Other charges imposed by the destination country or relevant authorities

Customers are responsible for understanding the import requirements that may apply to their destination.

13. Customs Delays

International shipments may be delayed while being reviewed or processed by customs authorities.

Such delays are not controlled by Yunshang Global Trade Limited.

Customs authorities may request additional information or documentation depending on the destination and shipment.

We cannot guarantee a specific customs clearance timeframe.

Customers should understand that the estimated delivery timeframe may be extended when a shipment is held for customs processing.

14. Delivery Attempts

The carrier may make one or more delivery attempts depending on the destination and applicable carrier procedures.

If delivery cannot be completed, the carrier may:

  • Leave a delivery notice
  • Attempt delivery again
  • Hold the package at a designated location
  • Request additional delivery instructions
  • Return the package to the sender

Customers should monitor available tracking information and follow any instructions provided by the carrier.

15. Missed Deliveries

If you miss a delivery attempt, please follow the instructions provided by the carrier.

Depending on the carrier and destination, you may be able to:

  • Arrange another delivery attempt
  • Collect the package from a designated location
  • Provide additional delivery instructions

If a shipment is returned because the recipient failed to accept delivery or failed to collect the package within the carrier’s required period, additional shipping costs may apply if another shipment is requested.

16. Returned-to-Sender Shipments

A shipment may be returned to the sender for reasons including:

  • Incorrect address
  • Incomplete address
  • Recipient unavailable
  • Recipient refusing delivery
  • Failure to collect the package
  • Customs-related issues
  • Carrier delivery restrictions
  • Other delivery failures

If a shipment is returned to us, we may contact the customer regarding the available options.

Additional shipping costs may apply if the customer requests that the order be shipped again.

17. Lost Shipments

If tracking information indicates that a package may be lost or if a shipment has remained without movement for an unusually long period, please contact us so that the shipment can be reviewed.

We may need to work with the applicable carrier to investigate the shipment.

The investigation process may require time because the carrier may need to review its transportation and delivery records.

A package will not necessarily be considered lost solely because it has been delayed.

18. Packages Marked as Delivered

If the carrier’s tracking information indicates that a package has been delivered but you cannot locate it, please first check:

  • Your delivery location
  • Around the entrance or other designated delivery area
  • With household members
  • With building management or reception where applicable
  • With neighbors where appropriate
  • Any delivery notice provided by the carrier

You should also review the carrier’s tracking information for additional delivery details.

If the package remains missing, please contact the applicable carrier where appropriate and contact us with the relevant order and tracking information.

19. Damaged Packages

Customers should inspect the package when it arrives.

If the external packaging appears significantly damaged, customers should document the condition where reasonably possible.

If the product inside is damaged, please refer to our Refund & Returns Policy and contact us with the relevant order information and photographs where requested.

Photographs of the packaging and damaged product may help us evaluate the situation and communicate with the carrier or determine an appropriate resolution.

20. Incorrect or Missing Products

If your package contains an incorrect product, an incorrect size, or a product appears to be missing from the order, please contact us promptly.

We may request:

  • Order information
  • Product information
  • Photographs of the products received
  • Photographs of the packaging
  • Shipping labels or other relevant information

After reviewing the circumstances, we will determine the appropriate resolution.

21. Shipping for Returns and Exchanges

Shipping arrangements for returns and exchanges are governed by our Refund & Returns Policy.

Customers should not send products back without first following the applicable return procedure.

If a return or exchange has been approved, customers should follow the shipping instructions provided by us.

Return shipping costs may depend on the reason for the return and the circumstances of the order.

22. Seasonal and Peak-Period Delays

Demand for ski apparel may increase during certain seasons and promotional periods.

During periods of unusually high order volume, processing or delivery may take longer than usual.

Other peak periods, including major holidays and large promotional events, may also result in carrier congestion and extended delivery times.

We recommend placing orders sufficiently in advance when products are needed for a particular trip, event, or seasonal activity.

23. Weather and Other Uncontrollable Events

Delivery may be affected by circumstances beyond our reasonable control.

These may include:

  • Severe weather
  • Snowstorms
  • Flooding
  • Natural disasters
  • Transportation interruptions
  • Carrier service disruptions
  • Government restrictions
  • Public emergencies
  • Customs restrictions
  • Labor disruptions
  • Other unforeseen events

When such circumstances occur, delivery may take longer than the estimated timeframe.

We will not be responsible for delays caused by circumstances beyond our reasonable control to the extent permitted by applicable law.

24. Delivery to Remote Areas

Certain destinations may require additional transportation time because of geographic location, limited carrier service, or local delivery conditions.

Remote or difficult-to-access areas may also have fewer delivery options.

Additional delivery time or shipping charges may apply depending on the destination and shipping service available.

Any applicable shipping information presented during checkout should be reviewed before completing the order.

25. Order Cancellation Before Shipment

If you wish to cancel an order before it has been shipped, please contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before processing or shipment.

However, cancellation cannot be guaranteed once an order has entered fulfillment or has been handed over to a carrier.

If an order has already been shipped, the applicable return procedure may apply instead.

26. Delivery Estimates Are Not Guaranteed

Any delivery timeframe provided on our website, during checkout, or through a shipping notification is an estimate unless expressly stated otherwise.

Delivery estimates are affected by factors that may be outside our control.

Accordingly, customers should not rely on an estimated delivery date as an absolute guarantee when planning travel, events, or other time-sensitive activities.

27. Customer Responsibility After Shipment

Once an order has been shipped, customers should monitor available tracking information and remain attentive to carrier notifications.

Customers are responsible for taking reasonable steps to receive their shipment, including:

  • Providing accurate delivery information
  • Monitoring tracking updates
  • Responding to delivery notices
  • Collecting packages when required
  • Providing requested delivery instructions where available

Failure to take reasonable steps may result in delivery delays or return-to-sender situations.

28. Shipping Policy Updates

Yunshang Global Trade Limited may update this Shipping Policy from time to time.

Updates may be made to reflect:

  • Changes to shipping arrangements
  • Changes to carriers or delivery services
  • Changes to order fulfillment procedures
  • Changes to shipping charges
  • Changes to website operations
  • Changes to applicable legal requirements

When this policy is updated, the revised version will be published on our website with an updated effective date.

Customers are encouraged to review this policy before placing an order.

29. Contact Information

For questions concerning shipping, order delivery, tracking information, delivery problems, or other shipping-related matters, please contact:

Yunshang Global Trade Limited

Contact Person: 唐明

Business Address:
RM 18 2/F TUSPARK 118 WAI YIP
ST KWUN TONG
HONG KONG

30. Final Statement

Yunshang Global Trade Limited aims to provide customers with a clear and reliable shipping experience when purchasing ski apparel through our website.

While we make reasonable efforts to process and ship orders efficiently, delivery times may vary due to destination, carrier operations, customs procedures, weather, seasonal demand, and other circumstances beyond our reasonable control.

Customers are encouraged to provide accurate shipping information, review their order carefully before completing a purchase, monitor available tracking information, and contact us promptly if a shipping-related issue occurs.

By placing an order through our website, you acknowledge that you have reviewed and understood this Shipping Policy.Shipping Policy

Effective Date: September 8, 2026

At Yunshang Global Trade Limited, we aim to provide a clear and reliable shipping experience for customers purchasing ski apparel through our website.

This Shipping Policy explains how orders are processed, prepared, shipped, and delivered, as well as important information regarding shipping times, delivery delays, tracking, incorrect addresses, customs, and other circumstances that may affect your order.

By placing an order through our website, you acknowledge and agree to the shipping practices described in this policy.

1. Order Processing

After an order is successfully placed, we will process the order according to our normal order fulfillment procedures.

Order processing may include:

  • Confirming the order details
  • Verifying the purchased products
  • Preparing the products for shipment
  • Checking product quantities and sizes
  • Packaging the order
  • Preparing the shipping documentation
  • Arranging shipment with the applicable carrier

Orders are generally processed after the order has been successfully received and the relevant payment or transaction information has been confirmed.

Processing time is separate from the transportation time required for the package to reach the destination.

2. Order Confirmation

After successfully placing an order, customers should carefully review their order information, including:

  • Name
  • Shipping address
  • Product selection
  • Product size
  • Quantity
  • Other order information provided during checkout

If you notice an error in your order information, please contact us as soon as possible.

We cannot guarantee that an order can be modified after it has entered processing, packaging, or shipment.

3. Shipping Time

Delivery time depends on several factors, including:

  • Destination country or region
  • Shipping method
  • Carrier
  • Product availability
  • Order processing time
  • Customs processing
  • Local delivery conditions
  • Weather conditions
  • Holidays and peak shipping periods
  • Other circumstances outside our reasonable control

Any delivery estimate displayed on the website is an estimate rather than a guaranteed delivery date unless expressly stated otherwise.

Actual delivery times may be shorter or longer than estimated.

4. Shipping Methods

Available shipping methods may vary depending on the destination, order, product availability, and carrier arrangements.

At checkout, customers may be presented with one or more available shipping options.

The applicable shipping method and shipping cost, where applicable, will be displayed during the ordering process before the order is completed.

Not every shipping method may be available for every destination.

5. Shipping Charges

Shipping charges may vary depending on factors such as:

  • Destination
  • Order size
  • Package weight
  • Shipping method
  • Carrier
  • Delivery service selected
  • Applicable promotional shipping conditions

Where shipping charges apply, the applicable amount will generally be displayed during checkout before the order is submitted.

Customers are responsible for reviewing the shipping information and applicable charges before completing their purchase.

6. Free Shipping

Where free shipping is offered as part of a promotion or other special offer, the applicable conditions will be stated at the time the offer is presented.

Free shipping promotions may be subject to:

  • Minimum order requirements
  • Specific products
  • Specific destinations
  • Limited promotional periods
  • Selected shipping methods
  • Other conditions stated at the time of the offer

Unless otherwise stated, free shipping does not necessarily mean that all shipping-related charges, customs duties, taxes, or other destination-related charges are waived.

7. Delivery Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

Please carefully check:

  • Recipient name
  • Street information
  • Building or unit information
  • City
  • State, province, or region where applicable
  • Postal or ZIP code
  • Country
  • Telephone or other delivery information where requested

We are not responsible for delivery problems caused by incomplete, inaccurate, or incorrectly entered address information.

8. Address Changes

If you need to change your shipping address after placing an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate address-change requests before an order has been processed or shipped.

However, once an order has entered fulfillment or has been handed over to the carrier, we may be unable to change the delivery address.

Any additional costs resulting from an approved address change, carrier redirection, or similar service may be the customer’s responsibility where applicable.

9. Order Splitting

Depending on product availability and fulfillment arrangements, products from the same order may potentially be shipped separately.

If an order is divided into multiple shipments, customers may receive separate tracking information or separate delivery notifications where available.

The delivery of one part of an order does not necessarily mean that the entire order has been delivered.

10. Tracking Information

Where tracking is available, tracking information may be provided after the order has been shipped.

Tracking information allows customers to monitor the progress of their shipment through the applicable carrier.

Please note that tracking information may not become active immediately after shipment. There may be a short period between the time a tracking number is generated and the time the carrier’s tracking system displays movement.

Customers should allow reasonable time for tracking information to update.

11. Delivery Delays

Although we aim to ensure that orders are shipped and delivered within reasonable timeframes, delivery delays may occur.

Possible causes of delay include:

  • Carrier congestion
  • Severe weather
  • Natural events
  • Transportation disruptions
  • Customs inspections
  • Customs clearance delays
  • Public holidays
  • Peak shopping periods
  • Incorrect or incomplete delivery information
  • Local delivery restrictions
  • Operational issues affecting the carrier
  • Other circumstances outside our reasonable control

A delay does not automatically indicate that an order has been lost.

Customers should first review the latest tracking information where available.

12. Customs and Import Procedures

International shipments may be subject to customs inspection, import procedures, duties, taxes, or other requirements imposed by the destination country or region.

Customs procedures vary between jurisdictions and are outside our direct control.

Where applicable, customers may be responsible for:

  • Import duties
  • Customs duties
  • Import taxes
  • Local taxes
  • Customs clearance charges
  • Brokerage or handling charges
  • Other charges imposed by the destination country or relevant authorities

Customers are responsible for understanding the import requirements that may apply to their destination.

13. Customs Delays

International shipments may be delayed while being reviewed or processed by customs authorities.

Such delays are not controlled by Yunshang Global Trade Limited.

Customs authorities may request additional information or documentation depending on the destination and shipment.

We cannot guarantee a specific customs clearance timeframe.

Customers should understand that the estimated delivery timeframe may be extended when a shipment is held for customs processing.

14. Delivery Attempts

The carrier may make one or more delivery attempts depending on the destination and applicable carrier procedures.

If delivery cannot be completed, the carrier may:

  • Leave a delivery notice
  • Attempt delivery again
  • Hold the package at a designated location
  • Request additional delivery instructions
  • Return the package to the sender

Customers should monitor available tracking information and follow any instructions provided by the carrier.

15. Missed Deliveries

If you miss a delivery attempt, please follow the instructions provided by the carrier.

Depending on the carrier and destination, you may be able to:

  • Arrange another delivery attempt
  • Collect the package from a designated location
  • Provide additional delivery instructions

If a shipment is returned because the recipient failed to accept delivery or failed to collect the package within the carrier’s required period, additional shipping costs may apply if another shipment is requested.

16. Returned-to-Sender Shipments

A shipment may be returned to the sender for reasons including:

  • Incorrect address
  • Incomplete address
  • Recipient unavailable
  • Recipient refusing delivery
  • Failure to collect the package
  • Customs-related issues
  • Carrier delivery restrictions
  • Other delivery failures

If a shipment is returned to us, we may contact the customer regarding the available options.

Additional shipping costs may apply if the customer requests that the order be shipped again.

17. Lost Shipments

If tracking information indicates that a package may be lost or if a shipment has remained without movement for an unusually long period, please contact us so that the shipment can be reviewed.

We may need to work with the applicable carrier to investigate the shipment.

The investigation process may require time because the carrier may need to review its transportation and delivery records.

A package will not necessarily be considered lost solely because it has been delayed.

18. Packages Marked as Delivered

If the carrier’s tracking information indicates that a package has been delivered but you cannot locate it, please first check:

  • Your delivery location
  • Around the entrance or other designated delivery area
  • With household members
  • With building management or reception where applicable
  • With neighbors where appropriate
  • Any delivery notice provided by the carrier

You should also review the carrier’s tracking information for additional delivery details.

If the package remains missing, please contact the applicable carrier where appropriate and contact us with the relevant order and tracking information.

19. Damaged Packages

Customers should inspect the package when it arrives.

If the external packaging appears significantly damaged, customers should document the condition where reasonably possible.

If the product inside is damaged, please refer to our Refund & Returns Policy and contact us with the relevant order information and photographs where requested.

Photographs of the packaging and damaged product may help us evaluate the situation and communicate with the carrier or determine an appropriate resolution.

20. Incorrect or Missing Products

If your package contains an incorrect product, an incorrect size, or a product appears to be missing from the order, please contact us promptly.

We may request:

  • Order information
  • Product information
  • Photographs of the products received
  • Photographs of the packaging
  • Shipping labels or other relevant information

After reviewing the circumstances, we will determine the appropriate resolution.

21. Shipping for Returns and Exchanges

Shipping arrangements for returns and exchanges are governed by our Refund & Returns Policy.

Customers should not send products back without first following the applicable return procedure.

If a return or exchange has been approved, customers should follow the shipping instructions provided by us.

Return shipping costs may depend on the reason for the return and the circumstances of the order.

22. Seasonal and Peak-Period Delays

Demand for ski apparel may increase during certain seasons and promotional periods.

During periods of unusually high order volume, processing or delivery may take longer than usual.

Other peak periods, including major holidays and large promotional events, may also result in carrier congestion and extended delivery times.

We recommend placing orders sufficiently in advance when products are needed for a particular trip, event, or seasonal activity.

23. Weather and Other Uncontrollable Events

Delivery may be affected by circumstances beyond our reasonable control.

These may include:

  • Severe weather
  • Snowstorms
  • Flooding
  • Natural disasters
  • Transportation interruptions
  • Carrier service disruptions
  • Government restrictions
  • Public emergencies
  • Customs restrictions
  • Labor disruptions
  • Other unforeseen events

When such circumstances occur, delivery may take longer than the estimated timeframe.

We will not be responsible for delays caused by circumstances beyond our reasonable control to the extent permitted by applicable law.

24. Delivery to Remote Areas

Certain destinations may require additional transportation time because of geographic location, limited carrier service, or local delivery conditions.

Remote or difficult-to-access areas may also have fewer delivery options.

Additional delivery time or shipping charges may apply depending on the destination and shipping service available.

Any applicable shipping information presented during checkout should be reviewed before completing the order.

25. Order Cancellation Before Shipment

If you wish to cancel an order before it has been shipped, please contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before processing or shipment.

However, cancellation cannot be guaranteed once an order has entered fulfillment or has been handed over to a carrier.

If an order has already been shipped, the applicable return procedure may apply instead.

26. Delivery Estimates Are Not Guaranteed

Any delivery timeframe provided on our website, during checkout, or through a shipping notification is an estimate unless expressly stated otherwise.

Delivery estimates are affected by factors that may be outside our control.

Accordingly, customers should not rely on an estimated delivery date as an absolute guarantee when planning travel, events, or other time-sensitive activities.

27. Customer Responsibility After Shipment

Once an order has been shipped, customers should monitor available tracking information and remain attentive to carrier notifications.

Customers are responsible for taking reasonable steps to receive their shipment, including:

  • Providing accurate delivery information
  • Monitoring tracking updates
  • Responding to delivery notices
  • Collecting packages when required
  • Providing requested delivery instructions where available

Failure to take reasonable steps may result in delivery delays or return-to-sender situations.

28. Shipping Policy Updates

Yunshang Global Trade Limited may update this Shipping Policy from time to time.

Updates may be made to reflect:

  • Changes to shipping arrangements
  • Changes to carriers or delivery services
  • Changes to order fulfillment procedures
  • Changes to shipping charges
  • Changes to website operations
  • Changes to applicable legal requirements

When this policy is updated, the revised version will be published on our website with an updated effective date.

Customers are encouraged to review this policy before placing an order.

29. Contact Information

For questions concerning shipping, order delivery, tracking information, delivery problems, or other shipping-related matters, please contact:

Yunshang Global Trade Limited

Contact Person: 唐明

Business Address:
RM 18 2/F TUSPARK 118 WAI YIP
ST KWUN TONG
HONG KONG

30. Final Statement

Yunshang Global Trade Limited aims to provide customers with a clear and reliable shipping experience when purchasing ski apparel through our website.

While we make reasonable efforts to process and ship orders efficiently, delivery times may vary due to destination, carrier operations, customs procedures, weather, seasonal demand, and other circumstances beyond our reasonable control.

Customers are encouraged to provide accurate shipping information, review their order carefully before completing a purchase, monitor available tracking information, and contact us promptly if a shipping-related issue occurs.

By placing an order through our website, you acknowledge that you have reviewed and understood this Shipping Policy.