Yunshang Global Trade Limited respects your privacy and is committed to protecting the personal information you provide when using our website and purchasing our ski apparel products.

This Privacy Policy explains how Yunshang Global Trade Limited collects, uses, stores, protects, and handles personal information when you visit, browse, interact with, or make a purchase through our website.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please discontinue use of the website.

1. About This Privacy Policy

This Privacy Policy applies to personal information collected through our website, including information provided when you browse our website, create an account, place an order, contact us, or otherwise interact with our online services.

For the purposes of this Privacy Policy, “we”, “us”, and “our” refer to:

Yunshang Global Trade Limited

Business Address:

RM 18 2/F TUSPARK 118 WAI YIP
ST KWUN TONG
HONG KONG

Contact Person:

唐明

Our website primarily provides ski apparel and related products.

This Privacy Policy is intended to provide clear information about how personal information may be handled in connection with our website and services.

2. Information We Collect

We may collect different categories of information depending on how you interact with our website.

2.1 Information You Provide Directly

When you use our website, you may voluntarily provide personal information, including information necessary to process an order or respond to an inquiry.

Depending on the nature of your interaction with our website, this may include:

  • Full name
  • Shipping address
  • Billing address
  • Email address
  • Telephone number
  • Order information
  • Product selections
  • Clothing size information
  • Delivery preferences
  • Information contained in messages or inquiries you send to us
  • Any other information you voluntarily provide through our website

We only use information that is reasonably necessary for the relevant purpose.

2.2 Order Information

When you place an order for ski apparel or other products through our website, we may collect information associated with your purchase.

This may include:

  • Order number
  • Products purchased
  • Product quantities
  • Product sizes
  • Order amount
  • Shipping information
  • Billing information
  • Order status
  • Transaction-related information
  • Communications concerning your order

Order information allows us to process purchases, provide customer support, maintain transaction records, and manage fulfillment.

2.3 Payment Information

When you make a payment through our website, payment information may be processed by the payment service provider responsible for completing the transaction.

Where payment processing is handled by a third-party payment provider, we may not directly receive or store your complete payment card information.

Payment-related information may include transaction confirmation, payment status, transaction reference information, and other information required to verify or manage a transaction.

You should review the privacy practices of the applicable payment service provider for information about how it handles payment data.

2.4 Information Collected Automatically

When you access our website, certain technical information may be collected automatically.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language settings
  • Time zone settings
  • Website access times
  • Pages viewed
  • Referring pages
  • General website interaction information
  • Technical information relating to website performance

This information may be used to operate, maintain, secure, and improve our website.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality and improve your browsing experience.

Cookies are small data files that may be stored on your device when you visit a website.

Depending on their purpose, cookies may be used to:

  • Remember website preferences
  • Maintain shopping cart functionality
  • Support account functionality
  • Keep sessions active
  • Understand how visitors interact with the website
  • Improve website performance
  • Identify technical problems
  • Support security measures
  • Improve the overall user experience

Some cookies may be necessary for the website to function correctly, while others may be used for analytical or functional purposes.

You may be able to control cookies through your browser settings. However, disabling certain cookies may affect website functionality or prevent some features from operating correctly.

4. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including:

4.1 Processing Orders

We may use your information to:

  • Receive and process orders
  • Confirm purchases
  • Prepare products for fulfillment
  • Arrange delivery
  • Provide order-related communications
  • Manage returns or exchanges where applicable
  • Maintain transaction records

4.2 Customer Service

We may use information you provide to:

  • Respond to questions
  • Handle customer inquiries
  • Address order-related concerns
  • Provide assistance regarding products
  • Communicate about website services
  • Resolve issues relating to purchases

4.3 Website Operation

Information may be used to:

  • Operate our website
  • Maintain website functionality
  • Improve website performance
  • Monitor technical issues
  • Maintain website security
  • Prevent unauthorized activities
  • Improve website usability

4.4 Business Administration

We may process information for purposes such as:

  • Maintaining appropriate business records
  • Managing orders and transactions
  • Protecting our rights and property
  • Detecting and addressing potentially fraudulent or unauthorized activity
  • Complying with applicable legal or regulatory requirements

4.5 Website Improvement

We may use aggregated or technical information to understand how visitors use our website and identify opportunities to improve our products, services, website structure, content, and user experience.

5. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we may process information based on one or more of the following grounds:

  • Performance of a contract or steps taken at your request before entering into a contract
  • Compliance with legal obligations
  • Our legitimate business interests
  • Your consent
  • Protection of our rights, property, website, users, or business operations

Where processing relies on consent, you may withdraw your consent where permitted by applicable law. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

6. Sharing of Personal Information

We do not sell your personal information as part of our ordinary business operations.

We may disclose or provide access to personal information to third parties when reasonably necessary to operate our website, process orders, provide services, or fulfill legitimate business and legal purposes.

Such parties may include:

  • Website and hosting service providers
  • Payment processing providers
  • Order processing and fulfillment service providers
  • Shipping and delivery service providers
  • Technology and website support providers
  • Analytics or website functionality providers
  • Professional service providers
  • Government authorities or regulatory bodies where disclosure is required or permitted by law

Third-party service providers may process information only to the extent reasonably necessary to provide the relevant service or perform the applicable function.

We seek to work with service providers that take reasonable measures to protect personal information.

7. International Data Transfers

Depending on where our service providers, technical infrastructure, or business partners are located, personal information may be processed or stored in jurisdictions outside the location from which you access our website.

Different jurisdictions may have different data protection requirements.

Where applicable law requires safeguards for international transfers of personal information, we will take reasonable steps to implement appropriate safeguards or rely on legally recognized transfer mechanisms.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and maintaining orders
  • Providing customer service
  • Maintaining business and transaction records
  • Resolving disputes
  • Preventing fraud or unauthorized activity
  • Complying with applicable legal obligations
  • Protecting our legal rights and interests

The specific retention period may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal and operational requirements.

9. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Security measures may include appropriate technical, administrative, and organizational safeguards.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions to protect personal information, we cannot guarantee absolute security of information transmitted to or through our website.

You are responsible for taking reasonable precautions when using the Internet and accessing our website.

10. Account Information

If our website allows users to create an account, you are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

We recommend that you:

  • Use a strong and unique password
  • Avoid sharing your account credentials
  • Log out after using shared devices
  • Notify us if you believe your account has been accessed without authorization

We may take reasonable steps to protect account information and address suspected unauthorized access.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children where such collection is restricted by applicable law.

If a parent or legal guardian believes that a child has provided personal information to us in circumstances where such information should not have been collected, they may contact us using the contact information provided in this Privacy Policy.

Where legally required and reasonably possible, we may take appropriate steps to address such information.

12. Third-Party Websites and Services

Our website may contain links, integrations, or references to third-party websites or services.

Third-party websites operate independently from Yunshang Global Trade Limited and may have their own privacy policies and terms.

We are not responsible for the privacy practices, security practices, content, or policies of third-party websites or services.

We recommend reviewing the applicable privacy policy before providing personal information to any third party.

13. Marketing Communications

Where permitted by applicable law, we may use information you provide to communicate with you about our products, services, orders, or website.

Marketing communications may include information about products, promotions, or other commercial communications.

Where applicable, you may unsubscribe from promotional communications by following the unsubscribe instructions contained in the relevant communication.

Please note that even if you opt out of marketing communications, we may still send necessary non-promotional communications relating to transactions, orders, account activity, security, or other essential website operations.

14. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These rights may include, where applicable:

  • The right to request access to personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of personal information
  • The right to request restriction of certain processing
  • The right to object to certain processing
  • The right to withdraw consent where processing is based on consent
  • The right to request information about how personal information is processed
  • The right to receive certain personal information in a portable format where applicable

These rights are subject to applicable legal conditions, limitations, and exceptions.

We may need to verify your identity before processing certain privacy requests in order to protect personal information against unauthorized disclosure.

15. Exercising Your Privacy Rights

If you wish to exercise an applicable privacy right or ask a question regarding the handling of your personal information, you may contact us using the contact details provided below.

When making a request, please provide sufficient information for us to understand the nature of your request and locate the relevant information.

We will handle privacy requests in accordance with applicable requirements.

We may decline or limit a request where permitted or required by applicable law.

16. Accuracy of Personal Information

We rely on the information provided by users for many website and order-related activities.

You should ensure that the personal information you provide is accurate, complete, and current.

If information changes, you should update the relevant information where the website provides an applicable function or contact us regarding information associated with an order or inquiry.

Providing accurate information helps us process orders and respond to requests efficiently.

17. Information About Orders

Information associated with purchases may be retained for legitimate business purposes, including order administration, customer support, accounting, record keeping, dispute resolution, fraud prevention, and compliance with applicable legal requirements.

If you contact us regarding an order, we may use information associated with that order to verify the transaction and provide appropriate assistance.

18. Fraud Prevention and Website Security

We may process technical and transaction-related information to identify, prevent, investigate, and respond to potentially fraudulent, unauthorized, abusive, or harmful activities.

This may include monitoring certain website activity, transaction information, technical information, and account activity where reasonably necessary for security purposes.

We may disclose relevant information to appropriate service providers, authorities, or other parties where legally permitted or required and where reasonably necessary to protect our website, business, users, or legal interests.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, services, technologies, or applicable legal requirements.

When changes are made, the updated Privacy Policy will be published on this page with a revised effective date.

You are encouraged to review this Privacy Policy periodically to remain informed about how personal information may be handled.

Your continued use of the website after an updated Privacy Policy becomes effective may constitute acceptance of the updated policy to the extent permitted by applicable law.

20. No Guarantee of Internet Security

Although we take reasonable measures to protect personal information, Internet communications cannot be guaranteed to be completely secure.

Information transmitted through the Internet may potentially be subject to unauthorized access or interception despite reasonable security measures.

Accordingly, you acknowledge that the transmission of information through the Internet involves inherent risks.

We encourage users to take reasonable steps to protect their own information when accessing online services.

21. Contact Information

If you have questions, concerns, requests, or inquiries regarding this Privacy Policy or the handling of personal information, you may contact:

Yunshang Global Trade Limited

Contact Person: 唐明

Business Address:
RM 18 2/F TUSPARK 118 WAI YIP
ST KWUN TONG
HONG KONG

22. Final Statement

Yunshang Global Trade Limited is committed to handling personal information responsibly and taking reasonable measures to protect information entrusted to us through our website.

By using our website, you acknowledge that you have reviewed this Privacy Policy and understand the general practices described above regarding the collection, use, storage, protection, and disclosure of personal information.

This Privacy Policy should be read together with any other applicable website terms, policies, or notices made available on our website.